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Digital Systems Lead

  • Location: London, Greater London, England
  • Salary: £130 to £150
  • Type: Contract
  • Posted: 180 days ago
  • Company: IQ Ecom

I am working with fast growing retail brand located in North London who are urgently seeking a 1st Line Support Analyst to cover a few issues for the next 2-3 months. The ideal 1st Line Support Analyst will have an     e-commerce background and have experience in the following - 

- Magento CMS
- CMS Data Management
- P&L and Budget Management
- Microsoft Office and Excel (Pivot Tavles, Sumifs and vlooksup
- Desktop Support
- AB Testing and Development
- SEO, PPC and Digital Marketing

Repsonsibilities Below - 

  • Reporting directly into the CEO’s
  • Must be a power user of Magento
  • Assist with planning, implementation and testing of development work
  • Assist with end-to-end test of new site, its features and fixes 
  • Project management experience, liaising with multiple developers at any one time
  • Budgeting and managing spend as well as P&L
  • Assist in developing processes for A/B tests, providing digital customer journey insights and recommendations for our website
  • Assist in putting providing insights and analysis into user behaviour across the company websites and communication channels to maximise conversion and performance
  • Support Customer Services with technical advice and queries
  • Assist in installing and configuring computer hardware, software, printers and scanners
  • Assist in investigating, diagnosing and solving computer software and hardware faults as reported by staff
  • Raising tickets and managing third party, external agencies
  • Website coding experience

We need someone to start preferably this week but a Monday start is also welcome. Interviews are immediate 1 stage with the client. 

If you are interested in this role then please get in touch as soon as possible and we can schedule an interview as soon as possible. 

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.